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Your AI receptionist books trial classes and sessions directly into your point of sale, answers membership and package questions, manages waitlists, and sends reminders that reduce no-shows — so your instructors stay with the class.
The daily reality for studio owners, front desks, and solo instructors
Your instructor is teaching. The front desk is enrolling a new member. The phone rings during savasana. Whoever was calling hangs up and tries the studio down the block.
Hot trial-class leads call after work and on weekends — exactly when your team is teaching or closed. Without someone to answer, you lose the intro-offer window.
Industry baseline no-show rates without reminders sit in the 20–35% range — that's a class marked full with half the mats empty.
"How much is unlimited?" "Do you have childcare?" "Is the 6pm class beginner friendly?" Same answers every day, eating your staff's focus.
PhoneFlow handles the phone so your team stays on the floor
Every call answered — during class, between sessions, on weekends, and after close. Prospects don't get voicemail.
Trial classes, regular classes, and one-on-one sessions are created in your existing point of sale or studio management system the moment the call ends.
Captures prospect details, waiver readiness, fitness goals, and class-level preference. Hot intro-offer leads don't sit in a voicemail inbox overnight.
Trained on your membership tiers, class packs, drop-in pricing, and any promotions. The AI quotes prices, compares plans, and captures prospect info for follow-up.
When a class is full, adds the caller to the waitlist. Members can move or cancel bookings on the call, and the AI communicates your late-cancel policy clearly.
For supported point-of-sale systems, PhoneFlow can text the caller a secure pay-link so they complete intro-offer or package purchases through your existing payment processor.
Same AI, tuned to your class menu and member experience
Flow, vinyasa, hot yoga, restorative, prenatal, yin. The AI books by class level and instructor preference, and explains heated-room policies to first-timers.
Reformer, mat, tower, barre fundamentals, sculpt. Captures equipment preference and body awareness notes so first-timers land in the right class.
HIIT, bootcamp, cycle, rowing, strength. High-intensity studios with specific class formats get clean intake for new members and intro-offer flow.
One-on-one, partner, and semi-private training. The AI books by trainer, session length, and goal area so new clients hit the ground running.
BJJ, Muay Thai, boxing, karate, TKD. Trials, kids' programs, and adult fundamentals get routed to the right coach and class level.
Ballet, jazz, hip-hop, tap, contemporary, kids' programs. Seasonal recital cycles, competition prep, and drop-in classes all handled on the same line.
No IT team required. No complex setup. We do the heavy lifting.
Short call to walk through your class menu, instructors, pricing, and how you want the phone handled.
Our team configures the AI with your services, team, and policies, and connects it to your point of sale.
Keep your existing number. Simple call forwarding routes calls to PhoneFlow whenever your team can't pick up.
Every call answered. Every trial and session booked straight into your calendar. Your instructors stay with the class.
Everything studio owners ask before getting started
Yes. PhoneFlow books trial classes, regular classes, and one-on-one sessions directly into your point of sale or studio management system.
Yes. The AI is trained on your membership tiers, class packs, drop-in pricing, and any intro offers. It answers pricing questions, compares options, and captures prospect info for follow-up.
Yes. When a class is full, the AI can add the caller to the waitlist in your studio software and note their preference for auto-promote or manual confirmation.
Yes. PhoneFlow sends SMS confirmations and reminders ahead of each booking. Industry data shows well-timed reminders can meaningfully reduce no-show rates, which is a common pain point for studios.
PhoneFlow does not take payment details over the phone. For supported point-of-sale systems, we can text the caller a secure pay-link so they complete intro-offer or package purchases through your existing payment processor.
PhoneFlow starts at $0.25/minute with no contracts. You only pay for the minutes the AI is actually on a call — no monthly seat fee, no surprise charges.
1 Industry data on fitness-studio no-show rates and reminder practices, compiled from studio-software vendor research (WellnessLiving, Virtuagym).
Book a free assessment. We'll show you exactly how PhoneFlow would handle calls for a studio like yours.
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